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7 Ways High-Performing Government Teams Plan Their Work

High performing government teams use agile processes and practices to predictability deliver high-value products and services to their customers.They collaborate with each other and engage their stakeholders and customers early and often. One of the key indicators for the success of these teams is how they plan their work. We have found these seven planning practices to be instrumental in high performing agile teams.


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Planning Practice Why They Do It How They Do It
1. Define Success Up Front To prioritize and focus their efforts on achieving outcomes and not just completing tasks
  • Define objectives and measurable results to achieve in the quarter
  • Establish success measures for each iteration and deliverable
2. Plan Collaboratively To create collective ownership and accountability toward shared goals
  • Work together to build plans for the quarter and at each iteration
  • Gather input from other teams, stakeholders and customers

3. Break Work Down Into Small Increments To quickly deliver value and get feedback and know what to work on next
  • Prioritize the work based on customer value
  • Identify and deliver small and simple solutions, adding features iteratively
4. Understand their capacity To deliver predictably based on a realistic plan and not get burned out
  • Understand how much effort to allocate to different types of work (eg. strategic vs. operational work)
  • Identify team member availability each iteration
5. Ask for what they need To make sure they as working as effectively as possible
  • Identify and address gaps with tools knowledge or skills
  • Notice impediments (what gets in their way) and resolve them or escalate to leaders if needed
6. Consider potential risks To avoid and prevent problems that are likely to occur and to increase confidence in the plan
  • Identify risks and make them visible
  • Continually work toward mitigating and resolving risks
7. Manage dependencies To maintain positive relationships by supporting other teams and to stay on track when something is needed outside of their team
  • Identify what they need from other teams and what other teams need from them
  • Partner with the other teams to incorporate the dependencies and communicate status

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